[Official ⇒Guide] TAP Air Portugal Cancellation & Refund Policy {{TAP Air Portugal® Customer Service }}

[Official ⇒Guide] TAP Air Portugal Cancellation & Refund Policy {{TAP Air Portugal® Customer Service }}

TAP Portugal Flight Cancellation & Refund Policy

You can reach  customer care at +1-844-987-7012 or +1-888-829-1630 (USA) or +44-204-586-5975 (UK)  internationally for immediate assistance.

Cancellation Eligibility

  • 24-Hour Cancellation Policy: Cancel within 24 hours of booking for a full refund, if booked at least 7 days before departure.

  • Refundable Tickets: Only Flex fares are fully refundable; Discount/Economy fares are typically non-refundable.

Cancellation Process

  • Online: Cancel via "Manage My Booking" on TAP Portugal’s website.

  • Phone Support: Call +1-844-987-7012 (USA) or +44-204-586-5975 (UK) for assistance.

  • Refund Timeframe: Processed in 7–10 business days (may vary by payment method).

Exceptions

  • Non-Refundable: Basic Economy fares, unless canceled within 24-hour window.

  • Name Changes: Permitted with fees; corrections allowed for minor errors (e.g., typos). Contact support for adjustments.

Additional Info

  • Refunds may exclude taxes/fees for non-refundable tickets.

  • Check fare rules before booking. For urgent changes, call customer service.

Example:

"Cancel a Flex fare anytime for a full refund. For Discount fares, only 24-hour cancellations apply."