[[FAQs ~Guide]] Ways to ask Singapore Airlines for Cancellation & Refund Policy {{Singapore® Customer Service UK}}

[[FAQs ~Guide]] Ways to ask Singapore Airlines for Cancellation & Refund Policy {{Singapore® Customer Service UK}}

Refund Eligibility
• 24-hour rule: Full refund if canceled within 24 hours (booking made >7 days before departure)
• Flexible fares: Full refund for Premium Economy/Business/First Class
• Non-refundable fares: Travel credit issued for Economy Lite/Saver tickets

Cancellation Fees
→ Economy Lite: SGD 200-400 (~USD 150-300)
→ Economy Saver: SGD 100-300 (~USD 75-225)
→ Premium/Business: Typically waived

Process

Online: Cancel via "Manage Booking" on SingaporeAir.com

Phone: Call +1-844-987-7012 (USA) or +44-204-586-5975 (UK)

Refund Timeline: 7-21 business days to original payment method

Name Change Policy (International)
• Fee: SGD 150-400 (~USD 110-300) + fare difference
• Allowed Changes:

Minor spelling corrections (≤3 characters)

Legal name changes with documentation
• Contact: Call +1-844-987-7012 for requirements

Exceptions
• No refunds after flight departure

Notes
• Fees vary by route/fare class - verify before canceling
• Travel credits valid 12 months from issue date
• For same-day cancellations, contact +44-204-586-5975 (UK)